Privacy Policy

1. Introduction

Doolz ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, profile information
• Content: Videos, captions, comments, and other user-generated content
• Payment Information: Payment details for withdrawals (processed by Stripe)
• Communications: Messages you send to us, feedback, and support requests

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, interactions
• Device Information: IP address, browser type, device type, operating system
• Cookies: Session cookies, authentication tokens, preferences
• Analytics: Page views, user behavior, performance metrics (via Vercel Analytics)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process contests and distribute payouts
• Authenticate users and prevent fraud
• Send notifications about contests, payouts, and updates
• Respond to your requests and support inquiries
• Analyze usage patterns and improve user experience
• Enforce our Terms & Conditions and legal rights
• Market and promote Doolz (including using your content in ads)

4. Third-Party Services

We use the following third-party services that may collect and process your data:

• Clerk: Authentication and user management
• Supabase: Database and data storage
• Cloudflare Stream: Video hosting and delivery
• Stripe: Payment processing for withdrawals
• Vercel: Hosting and analytics
• Resend: Email delivery
• OpenAI: Content moderation

Each service has its own privacy policy governing their use of your information. We encourage you to review their policies.

5. Data Sharing and Disclosure

We may share your information:

• Publicly: Your profile, videos, and contest activity are visible to other users
• With Service Providers: Third parties that help us operate the Service
• For Legal Reasons: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Even after account deletion, we may retain certain information for legal, tax, or business purposes. Videos you upload may be retained indefinitely for our perpetual usage rights (see Terms & Conditions).

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to retention policies)
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails

To exercise these rights, contact us at privacy@doolz.app

8. Children's Privacy

Doolz is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using Doolz, you consent to such transfers.

10. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy, contact us at: privacy@doolz.app